FAQs
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General
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Do you ship internationally?
Yes, International orders ship via postal service. You might be charged custom fees depending on your country of residence. We cannot keep track of these, and are not responsible if your order gets held up in customs. If you do not see your country available in the shipping options, please send us an e mail and we can add it.
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What happens if my package is lost or stolen in transit?
If your package is damaged or stolen as a result of the carrier then a claim will be created with the carrier to try and get the package reimbursed. Once the claim is resolved we will reimburse the customer directly. Please understand that creating a claim does not mean that it is guaranteed to be accepted by the carrier.